What people say once the keys are handed over

“They talked me out of the project I walked in wanting. Two years on, that was clearly the right call.”

I came to Shulyn with a specific under-construction project in mind because a colleague had booked there. Rather than just processing my booking, the team showed me that construction progress was running well behind the declared schedule.

“At our age we needed someone patient. They showed us eleven apartments over five weekends without once pushing.”

We were downsizing from a house in Delhi and were nervous about apartment living. Shulyn showed us eleven apartments over five weekends and never once suggested we were taking too long.

“They pulled the approved layout and matched my plot against it before letting me pay a rupee.”

I was buying a plot in Jhajjar and the seller had all the documents in order — or so it appeared. Shulyn’s documentation desk pulled the approved layout-cum-demarcation plan from the authority and matched my specific plot number against it.

“They gave me a realistic yield model instead of the assured-return story every other broker was selling.”

Every commercial broker I met opened with an assured return. Shulyn opened by asking what my holding horizon was and then walked me through actual lease comparables in the sector.

“Buying from overseas is usually a nightmare. They ran the whole process on video calls and it worked.”

I have lived in Singapore for nine years and wanted to buy in Gurugram without taking three trips back. Shulyn ran site walkthroughs on video call and sent unedited photographs, including the ones the developer would rather I had not seen.

“Three lenders sanctioned in parallel. We saved a meaningful amount over the tenure.”

Our bank had already offered us a rate we thought was competitive. Shulyn ran the file with two additional lenders at the same time and came back with a materially better offer.

“Professional, well-documented, and honest about the things they could not control.”

As a CA I read every document myself, and I was looking for gaps. The agreement review Shulyn provided was thorough and flagged two clauses I would have wanted amended.

“I wanted to build rather than buy an apartment. They were the only firm that took that seriously.”

Most brokers lose interest the moment you say plot instead of apartment, because the brokerage is smaller and the process is longer. Shulyn’s land desk was the opposite.